Retailer General Terms and Conditions
(applicable for first time wholesale customers and existing customers)
For first time customers of Laura Bonetti we require a minimum order of $2,000 at wholesale price. All re- orders must meet the minimum order requirement of $500 at wholesale price. In order to keep your Laura Bonetti account active, we require that you spend a minimum of $4,000 annually at wholesale price.
Laura Bonetti requires all orders to be processed by Credit Card (MasterCard, Visa, Discover and American Express). Your credit card will be charged at the moment of your order strictly thru our secure website.
Laura Bonetti does not offer COD on orders or displays.
Laura Bonetti does not offer Net Terms or Discounts.
Shipping and Handling
Shipping is not included in the cost of merchandise. On all orders, freight will be charged on each invoice. Shipping charges are calculated for each order based on ground shipping through FedEx. All orders will require a signature upon delivery.
Shipping and handling fees for US costumers is $80 (via FedEx).
For International customers shipping fee is $125 (via FedEx). This shipping fee does not include the shipment of displays or visuals. These are shipped separately and cost will depend on weight and volume of goods.
Chains for pendants are not included in wholesale price.
Laura Bonetti has a no return policy on all merchandise for wholesale orders. In the unlikely event that you receive a defective item, Laura Bonetti will offer you a product exchange on the same or similar item or a credit note for future orders. Returns must be made in writing directly to us 7 days of delivery date quoting invoice number and reasons. No returns are acceptable without Laura Bonetti’s prior approval and delivery instructions for transport. Shipping will be charged depending on the circumstances. Please email us with details of the product prior to returning it. If an order is cancelled during processing time, there is a re-stocking charge of 20%.
Damages and Defects
Please inspect all shipments immediately upon arrival. Contact us 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
The Laura Bonetti Guarantee – 2 yrs. Warranty
We want all of our customers to be 100% satisfied with all of their Laura Bonetti purchases . If for whatever reason your customers Laura Bonetti piece is damaged or breaks during normal wear due to a defect in material or workmanship, we will repair it at no cost or give you a product of equal value if we no longer carry that product.
Out of stock goods will be back-ordered and shown on your invoice. Back Orders under $400 will be shipped on the same terms as outlined in shipping section above. Back orders over $400 no shipping charges will apply.
Please allow at least 5-14 business days from the time of your order for completion of items. Larger orders may require more time. All orders must allow for a two-week shipping window.
Products or goods purchased from Laura Bonetti shall only be sold at the manufacturer’s suggested retail price (MSRP). Laura Bonetti has a suggested retail price for all items as listed on the order form online from 2.5x to 4x. Discounts of any kind are not allowed without written permission from us. All items must not be sold at a lower or higher price than the suggested retail price.
We reserve the right to change pricing in store or online without notice. Laura Bonetti reserves the right to close any account that is selling through non- approved locations or channel’s and invoice the account for the buy-back of any merchandise found in unauthorized channels. The retailer agrees not to make any sales through an online channel or trade shows unless approval from us is provided in writing. Retailer agrees not to make any sales over the internet or through any third party online auction sites such as eBay, Amazon, Overstock or any other similar websites or third party unless given prior consent by Laura Bonetti in writing.
Retailer Displays and Merchandising Material
Laura Bonetti provides branded retail displays and visuals free of charge for orders of $5,000 or more as a one-time offer only. If you have already received the branded displays previously or your order does not meet the minimum amount that qualifies you for a free display, we offer branded displays for purchasing on the website. Only Laura Bonetti product may be displayed on Laura Bonetti displays.